Identifying What’s Important: Aligning Subject Matter Experts with Technical Staff to Determine the KPIs that Matter to Senior Executives
Time: 9:10 am
day: Day Two
• Establishing the right vocabulary to understand the needs of senior executives: what do they care about beyond cost?
• Working with subject matter experts such as department directors to identify the specific metrics and KPIs that are relevant to the business
• Translating the technical language used by data and IT professionals to the vocabulary used by executive to rally all layers of the firms around the identified KPIs